ClockLedger support

Keep your ledger moving.

Quick answers for timers, tags, exports, and optional integrations. ClockLedger has no account to recover and no cloud dashboard to manage.

Using the app

Common questions

How do I start a timer?

Open Timers and press Start timer. The timer begins immediately. If you want to enter a description and tags first, choose Add details before starting instead.

Can more than one timer run?

Yes. Start another timer while one is active. Each timer remains independent and continues across app restarts until you stop it.

How do reusable tags work?

Tags use a key:value structure—for example project:zero. Choose an existing tag name and value, or press New to create one. A single time entry can only contain one value for each tag name.

Can I correct a completed entry?

Yes. Open a recent entry to edit its start time, end time, description, tags, and optional position. You can also delete the entry.

How do summaries help with invoicing?

Open Summary, choose days or weeks, then filter by one or more tags. This makes it easy to isolate work for a customer or project before exporting it.

Ownership & recovery

Data and backups

Your records are stored in a local SQLite database on your iPhone. ClockLedger does not keep a second copy for you.

Make regular backups. In Summary, use Export CSV for a spreadsheet-friendly report or Export SQLite database for a complete portable copy. Save important exports somewhere backed up.
Why did the share sheet not appear?

Wait for the export to finish, then try again with ClockLedger in the foreground. If necessary, close and reopen the app. An export is only written when you request it.

What happens if I delete the app?

iOS normally removes the app’s local database with the app. Keep a recent SQLite export before deleting ClockLedger or erasing the device.

Optional services

Jira and Traggo

How does Jira sync work?

Add a Jira connection in Settings, import issues, and use the configured tag name on a completed entry. In Summary, use Sync worklogs to Jira for that tag. ClockLedger keeps the Jira worklog identifier for later updates and writes a hidden ClockLedger entry marker into the worklog comment.

Why does Jira reject a worklog?

Confirm the Jira account can browse the project and add worklogs to the issue. Also check that the entry has a positive duration and that the tag value is a valid issue key. Jira Cloud usually uses an account email plus API token unless OAuth has been configured.

What does Traggo export do?

It sends selected completed entries to the self-hosted Traggo server you configure. Export is one-way: ClockLedger does not import, replace, or delete Traggo data.

Can I use an HTTP Traggo server?

ClockLedger can allow a server without HTTPS after warning you. HTTP exposes credentials and time records to the network, so HTTPS is strongly recommended.

Still stuck?

Contact support

Report an issue

Describe what you expected, what happened, your iOS version, and your ClockLedger version. Screenshots help, but remove customer details, locations, email addresses, passwords, and API tokens first.

Open issue tracker